Refund policy

Returns 

Our return policy lasts 15 days after the date of receiving your items. If 15 days have gone by since your items were received, unfortunately we can’t offer you a refund or exchange. 

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Additional non-returnable items: 

- Gift cards 

 

To complete your return, please contact us at help@foreverfloral.com, include a picture of the item you received, and the invoice contained in the box. 

 

There are certain situations where only partial refunds are granted (if applicable) 

- Any item that is returned more than 15 days after delivery 

 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process your refund if the item is in the same condition as the provided picture evidence. Custom items are non-refundable.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@foreverdried.com

 

Sale items (if applicable) 

Sale items will be refunded at the price that they were originally paid for.

 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@foreverdried.com and send your item to: One star Exxon 

7860 west hwy 11

Tom bean Tx 75489

 

 

Shipping 

To return your product, you should mail your product to: One star Exxon 

7860 west hwy 11

Tom bean Tx 75489

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.